Expectations and Values
Comet has a responsibility to customers to provide the highest quality supply chain which meets all established product performance standards and expectations.
We maintain our high standards by continuously evaluating the performance of our established suppliers.
We value transparency and predictability in our partners. We understand our customers’ needs and give them top priority and expect our partners to do the same. Comet seeks win-win situations and is committed to long lasting business relationships. We expect our supply chain partners and their sub-suppliers to adhere to EICC standards. Any deviations from this will result in immediate termination from our supply base. Comet reserves the right to audit any of our suppliers without notice.
Comet will evaluate supplier performance by these factors
- The quality of product or services provided based on the agreed specifications
- Compliance with all contractual terms, agreements and conditions
- Ability to meet or exceed delivery schedule expectations
- Response time to information requests or problem solution
- Warranty adherence
- Cooperation and speed in resolving any issues